How to contact us
Our phone lines may be busier than usual, following the sale of your mortgage to Rosolite Mortgages. You might want to use our new, free and secure Self-Serve facility which allows you to view your mortgage account online and is available 24 hours a day, 7 days a week.
Please note we cannot process payment holidays on the Self-Serve system, please visit our information page for more details.
More about Self-Serve
0370 702 0066*
Monday - Friday: 8.30am - 5.30pm
If you are having difficulties that may affect your mortgage payments, please call us as soon as possible on the above number.
Write to Us:
PO Box 121
Online Self-Serve facility
Don’t forget you can now view your account or make card payments without having to call or write to us by using our Self-Serve facility.